Tourism Tech Corner

Tourism & technology all mixed together…

Posts Tagged ‘tourism summit’

2009 Indiana Tourism Summit Wrapup

Posted by Jeremy Williams on September 22, 2009

The Indiana Office of Tourism Development just hosted the 2nd annual Indiana Tourism Summit. This year’s event was held at Serendipity at Metropolis in Plainfield, IN. The event was a great success with nearly 100 industry members attending.

If you weren’t able to attend the Summit, or if you’re just looking for a reminder of what each presenter spoke about, click on their name below to be linked off to a wrapup about their presentation.

The Tourism Tech Corner will be hosted at IN.gov soon, so be on the lookout for a new location and a new look for the blog. If you subscribe via RSS or email, you don’t need to worry, you’ll keep receiving the Tourism Tech Corner on a regular basis.

divider

The Tourism Tech Corner has a new home!

The Tourism Tech Corner has a new home!

The Tourism Tech Corner Blog has now moved. Don’t worry, we’re still going to bring you great tips about Social Media, Web Marketing and Technology in the Tourism Industry, we’ll just be doing it at a new location (http://www.in.gov/visitindiana/techcorner/).

Be sure to Bookmark the new Visit Indiana Blog. If you’ve already subscribed to the blog through our RSS feed or via Email, you don’t need to worry, you’ll keep receiving updates like you always have. If you’re not yet a subscriber, you can get updates sent to you via RSS or Email.

divider

Posted in Other, Social Media, Tourism | Tagged: , , | Leave a Comment »

2009 Indiana Tourism Summit Wrapup – Smaller Indiana – Pat Coyle

Posted by Jeremy Williams on September 22, 2009

Pat Coyle presented at the 2009 Indiana Tourism Summit about social media web trends and, specifically, Smaller Indiana. Pat created Smaller Indiana in January, 2008 and it has become a hub for Hoosiers who want to connect with one another in an effort to strengthen community, commerce and culture. Pat talked about some of the keys to Smaller Indiana’s success:

  • Plausible Promise – Make People Findable
    • Smaller Indiana makes people findable through the platform they have created.
  • Rules/Governance
    • Members must use their real names. This fosters community because you’re interacting with a real person, not just an internet screen name (think of the difference between Facebook and MySpace).
  • Hyper-local
    • Smaller Indiana focuses on Indiana, so there’s already a built-in demographic. Nearly half of the visits to the site come from outside of Indiana, but everything on the site is related to the Hoosier State.
  • Offline Activities
    • Smaller Indiana Bigger Ideas conference
    • Indy Fringe Festival
    • Live/Streamed Healthcare Debate

Smaller Indiana has great potential to help Hoosier tourism entities and they should absolutely become involved in the site. Check out Pat’s entire presentation below.

Pat Coyle is among a new breed of digital pioneers who are inventing business strategies inspired by emerging technologies. Pat is also the founder of Smaller Indiana (SmallerIndiana.com), and online platform which strengthens community, commerce and culture in Indiana. Before opening his own firm, Pat was the executive director of digital business at the Indianapolis Colts, where he lead an interactive staff responsible for the Colts’ digital businesses. Coyle remains involved with the Colts as general manager of MyColts.net, a sociable network for Colts fans. Based on his Colts experiences, Coyle also leads an online community for digital sports marketers at SportsMarketing20.com. He facilitates Sports Marketing 2.0 conferences throughout the U.S., and maintains a popular sports marketing blog at PatCoyle.net. Coyle earned a bachelor’s degree in English Literature from Hamilton College in 1988. Pat, his wife Amy and their five children reside in Indianapolis.

divider

The Tourism Tech Corner has a new home!

The Tourism Tech Corner has a new home!

The Tourism Tech Corner Blog has now moved. Don’t worry, we’re still going to bring you great tips about Social Media, Web Marketing and Technology in the Tourism Industry, we’ll just be doing it at a new location (http://www.in.gov/visitindiana/techcorner/).

Be sure to Bookmark the new Visit Indiana Blog. If you’ve already subscribed to the blog through our RSS feed or via Email, you don’t need to worry, you’ll keep receiving updates like you always have. If you’re not yet a subscriber, you can get updates sent to you via RSS or Email.

divider

Posted in Social Media, Tourism, Web 2.0 | Tagged: , , | Leave a Comment »

2009 Indiana Tourism Summit Wrapup – TNS Research: Webtrends – John Packer

Posted by Jeremy Williams on September 22, 2009

John Packer, from TNS Research, was the first presenter at the 2009 Indiana Tourism Summit. John brought his expertise in both web marketing and the tourism industry for his presentation and there are some absolutely fascinating statistics included. Here are some of the highlights of his presentation, followed by the PowerPoint itself.

Five Emerging Travel Marketing Trends:

  1. Travelers are still traveling and can be influenced
    • 31% of visitors to VisitIndiana.com are extremely more likely to visit Indiana after seeing the site
    • 54% of visitors are very likely to visit Indiana after seeing the site (score of 7-10 out of 10)
  2. Affordability is the watchword
    • 79% of respondents said that Affordability was very or extremely important when planning a trip
  3. Search is still King
    • Many more people find out about VisitIndiana.com via search than any other medium
  4. Travelers are shopaholics
    • 63% of visitors to VisitIndiana.com are shopping around for their vacation destination – many people are looking at several states within driving distance
  5. Websites are money well spent
    • 48% of all visitors to VisitIndiana.com are potential travelers to Indiana 50% actually end up traveling to Indiana after visiting VisitIndiana.com
    • For every $1 spent on VisitIndiana.com and web advertising, the state of Indiana experiences $1,071 in visitor spending

Here is John Packer’s presentation:

John Packer is a vice president in the Travel & Leisure segment for TNS Research. He is a marketing research professional with over 15 years of client and supplier experience. His primary responsibilities at TNS are working with travel and tourism clients to fully understand their business issues an then working with team members to design and execute research programs that will help travel and tourism clients succeed. Previous marketing research postions with increasing responsibilities were MarketVision Research, D.K. Shifflet & Associates an SnowSports Industries America. he is the pas president of Travel and Tourism Research Association International, and he is affiliated with numerous professional societies. Educationally, he holds a BA (Physics) from the University of Connecticut and an MA (Tourism Administration) from George Washington University.

divider

The Tourism Tech Corner has a new home!

The Tourism Tech Corner has a new home!

The Tourism Tech Corner Blog has now moved. Don’t worry, we’re still going to bring you great tips about Social Media, Web Marketing and Technology in the Tourism Industry, we’ll just be doing it at a new location (http://www.in.gov/visitindiana/techcorner/).

Be sure to Bookmark the new Visit Indiana Blog. If you’ve already subscribed to the blog through our RSS feed or via Email, you don’t need to worry, you’ll keep receiving updates like you always have. If you’re not yet a subscriber, you can get updates sent to you via RSS or Email.

divider

Posted in Social Media, Tourism, Web 2.0 | Tagged: , , | 2 Comments »

2009 Indiana Tourism Summit Wrapup – Online Marketing – Santhana Naidu

Posted by Jeremy Williams on September 18, 2009

Welcome to our 2009 Indiana Tourism Summit wrapup post about Online Marketing, preseneted by Santhana Naidu.

Our director, Amy, calls Santhana Naidu one of our secret weapons. Santhana is the Director of Online Marketing and Analytics at Williams Randall Marketing, our agency of record. His expertise in analytics and online marketing has been a tremendous help to us in the past year that we’ve worked with Williams Randall.

Santhana brought up several points about why it’s important to spend marketing dollars online

  • Online Marketing is relatively inexpensive when compared to most traditional mediums
  • Accountability for advertiers
  • Nearly all aspects of campaigns can be tracked, tested and optimized
  • The internet is used throughout the purchase funnel in the tourism industry and is the most powerful tool in prompting people to take a trip
  • Search is used by 6 in 10 travelers
  • Just under 30% of people are influenced to book based on online advertising - I’ll repeat that: Nearly 30% of people are influenced to book based on online advertising!

Santhana talked in detail about many of these items as well as these four important types of internet advertising:

  1. Search Engine Marketing (SEM)
  2. Display Advertising
  3. Cost Per Lead programs
  4. Mobile Marketing

While all four types of online marketing are important, Search Engine Marketing (SEM) and Display Advertising help give you the most qualified leads. Mobile marketing is certainly on the rise now, but we’re still in the beginning stages of mobile marketing.

Santhana’s presentation is below:

Santhana Naidu is the Director of Online Marketing & Analytics at Williams Randall Marketing. Since joining Williams Randall in 2003, he has been responsible for driving the strategy and development of marketing analytics programs and online marketing campaigns for several clients. Santhana has worked on related projects for BMW, Volvo, Harrison College (formerly Indiana Business College) and Indiana Tourism and currently manages a $3 million online advertising budget for a variety of clients.

divider

The Tourism Tech Corner has a new home!

The Tourism Tech Corner has a new home!

The Tourism Tech Corner Blog has now moved. Don’t worry, we’re still going to bring you great tips about Social Media, Web Marketing and Technology in the Tourism Industry, we’ll just be doing it at a new location (http://www.in.gov/visitindiana/techcorner/).

Be sure to Bookmark the new Visit Indiana Blog. If you’ve already subscribed to the blog through our RSS feed or via Email, you don’t need to worry, you’ll keep receiving updates like you always have. If you’re not yet a subscriber, you can get updates sent to you via RSS or Email.

divider

Posted in Other, Social Media, Tourism, Web 2.0 | Tagged: , | 2 Comments »

Indiana Tourism Summit

Posted by Jeremy Williams on September 22, 2008

Last week, we hosted the first Indiana Tourism Summit at the Indiana State Museum. It was great to see so many industry members in attendance and we hope you got as much out of the summit as we did.

Our four speakers included Bill GeistJosh Hallett, Dan Schilling and Rob Hunden. Here’s a brief synopsis of what each one spoke about:

Bill GeistZeitgeist:

Bill has been a friend to the tourism industry for many years. From his time at the Madison (WI) CVB to his current role as a CVB/tourism consultant, he is at the forefront of the tourism industry. Bill’s presentation focused on everyone’s favorite topic: Strategic Planning.

While Strategic Planning can be viewed as a dry and tedious, it is still a necessity. Bill spent time talking about best practices for creating a strategic plan and among those was the idea that there’s no such thing as a bad idea. The beginning of a strategic plan is a brainstorming session. Some of the best ideas come from these early sessions.

Josh HallettVoce Communications:

Josh has spoken for our industry before, at our Tourism Council meeting in December of 2007, but every time he speaks, he brings something new to the table.

Josh’s speech touched on social media and how to use it effectively in your organization. The goals of the Tourism Tech Corner are similar and Josh is extremely knowledgeable about interactive new media.

Josh actually attended the tour of Lucas Oil Stadium and took some great pictures. Check them out here.

Tourism's Triple Bottom Line

Tourism's Triple Bottom Line

Dan Schilling – Civic Tourism:

Dan brought some great information with him. Heritage (Cultural) tourism is one of the fastest growing segments of tourism, and tourism is the 1st, 2nd or 3rd largest industry in each of the 50 states. It’s Indiana’s 3rd largest industry.

One of the most interesting ideas Dan brought was that of the “Triple Bottom Line”. More than any other industry, Tourism benefits from being located in an economically, socially and environmentally healthy area. Similarly, no other single industry can contribute as much to help an area become more

Rob Hunden – Hunden Strategic Partners:

Rob is a native Hoosier and an IU graduate and has done quite a bit of work in Indiana, even though his office are located in Chicago now. Rob spent time talking about economic development through real estate development. His speech resonates, not only with the Indianapolis’s of the state, but also with small towns and cities.

After the presentations, we all headed over to the Lucas Oil Stadium for a guided tour that brought us through many public areas of the stadium, as well as some private areas. We got to go down on to the turf, through the visitors locker room, up into the press box and through the Quarterback suites.

Dinner followed soon after at The Rathskeller. Good food, good beer and great conversation followed. I hope that everyone had as much fun attending the event as we had!

Very soon, we’ll have each presenter’s presentation posted on our industry site, Tourism.IN.gov, and I’ll come back and link to those.

What were your thoughts of the Tourism Summit? Did you like it? Anything you would change?

add to del.icio.us : Add to Blinkslist : add to furl : Digg it : add to ma.gnolia : Stumble It! : add to simpy : seed the vine : : : TailRank : post to facebook

divider

The Tourism Tech Corner has a new home!

The Tourism Tech Corner has a new home!

The Tourism Tech Corner Blog has now moved. Don’t worry, we’re still going to bring you great tips about Social Media, Web Marketing and Technology in the Tourism Industry, we’ll just be doing it at a new location (http://www.in.gov/visitindiana/techcorner/).

Be sure to Bookmark the new Visit Indiana Blog. If you’ve already subscribed to the blog through our RSS feed or via Email, you don’t need to worry, you’ll keep receiving updates like you always have. If you’re not yet a subscriber, you can get updates sent to you via RSS or Email.

divider

Posted in Social Media, Tourism | Tagged: , , , , | 1 Comment »